1. Acceptance of Terms

By accessing or using the LOLA platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a binding agreement between you (or the organization you represent) and OXO Digital Ltd, a company incorporated under the laws of Mauritius ("OXO", "we", "us").

2. Description of the Service

LOLA is a multi-tenant lead management SaaS platform that enables organizations ("Tenants") to:

• Collect leads from web forms, Meta Lead Ads, and Google Lead Forms;
• Centralize and manage leads in a shared pipeline (CRM);
• Assign and track deals across sales teams;
• Monitor lead source performance and pipeline health.

3. Beta Service

The Service is currently offered as a beta version. As such:

• Features may change, be added, or removed without prior notice;
• The Service is provided "as is" during the beta period;
• OXO does not guarantee uptime, data availability, or feature stability during beta;
• Beta access does not imply any commitment to a future commercial relationship.

4. Access & Accounts

Access to LOLA is granted exclusively by OXO. There is no self-service signup. Workspace creation is performed by OXO administrators.

• You are responsible for maintaining the confidentiality of your login credentials;
• You must not share your account with any third party;
• You must notify OXO immediately if you suspect unauthorized access to your account;
• OXO reserves the right to suspend or terminate access at any time.

5. Tenant Responsibilities

As a Tenant (organization using LOLA), you are responsible for:

• Ensuring that lead data collected via LOLA is obtained with appropriate consent from leads;
• Complying with all applicable data protection laws (GDPR, Mauritius DPA, etc.) in your use of the Service;
• Configuring lead forms and ad integrations accurately and lawfully;
• Managing user access within your workspace appropriately;
• Not uploading or processing data that you do not have the right to process.

6. Acceptable Use

You agree not to use the Service to:

• Collect, process, or store data in violation of applicable laws;
• Attempt to gain unauthorized access to other tenants' data;
• Reverse-engineer, decompile, or extract source code from the platform;
• Introduce malware, viruses, or other harmful code;
• Use the Service in a manner that degrades performance for other users;
• Reproduce, resell, or sublicense access to the Service without written consent from OXO.

7. Intellectual Property

All intellectual property in the LOLA platform — including software, design, trademarks, and documentation — remains the exclusive property of OXO Digital Ltd. These Terms do not grant you any ownership rights in the Service.

Your data (leads, contacts, deals) remains your property. OXO processes it solely to deliver the Service.

8. Data Processing

OXO acts as a data processor on behalf of Tenants for lead data. Each Tenant acts as the data controller for data collected through their workspace. OXO's data handling practices are described in the Privacy Policy.

9. Availability & Service Levels

During the beta period, OXO provides the Service on a best-effort basis. We target high availability but make no formal SLA commitment. Planned maintenance will be communicated where possible. OXO is not liable for service interruptions.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• OXO is not liable for indirect, incidental, or consequential damages arising from use of the Service;
• OXO's total aggregate liability shall not exceed the amounts paid by you for the Service in the 12 months preceding the claim (during beta: zero, as the Service is provided free of charge);
• OXO is not responsible for third-party platform behavior (Meta, Google, etc.).

11. Termination

OXO may terminate or suspend your access to the Service at any time, with or without cause. Upon termination:

• Your access to the platform will cease immediately;
• You may request a data export before termination by contacting support@oxo.mu;
• Data will be retained for 30 days after termination for potential recovery, then permanently deleted.

12. Changes to Terms

OXO may modify these Terms at any time. We will notify active Tenants of material changes via email. Continued use of the Service after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of Mauritius. Any disputes shall be subject to the exclusive jurisdiction of the courts of Mauritius.

14. Contact

For questions about these Terms:

• Email: support@oxo.mu
• OXO Digital Ltd — Mauritius